Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How much will the sauna and cold plunge add to my electric & water bill?
Sauna – Monthly Electricity Cost
• Usage: 28 sessions per month
• Duration: 30 minutes per session
• Estimated electricity cost: AWG 7 per month
Cold Plunge – Monthly Electricity Cost
• Operation: Continuous 24/7
• Maintenance cycles: 2 per month
• Estimated electricity cost: AWG 65 per month
Cold Plunge – Monthly Water Cost
• Water replacement: 100 gallons (≈0.38 m³) once per month
• WEB Aruba tariff: ~AWG 17.25 per m³ (first 3 m³ bracket)
• Calculated cost: 0.38 m³ × AWG 17.25 ≈ AWG 6.56
How often and with which materials to clean the sauna?
Sauna Cleaning & Maintenance
After Each Use:
• Air dry sauna by leaving the door open after every session.
• Wipe moisture from benches and floor with a clean towel.
Weekly Cleaning
• Baking soda wash
Mix baking soda with warm water and gently scrub benches, backrests, and floor.
• No chemicals — avoid harsh cleaners, solvents, or abrasive products.
Approved Materials
• Baking soda
• Soft cloth or sponge
• Warm water
How often and with what materials to clean the cold plunge?
Weekly Water Maintenance
• Chlorine Treatment
Add a measured dose of chlorine once per week to maintain safe water quality and prevent bacterial growth.
• Water Testing
Verify chlorine levels and pH balance using standard pool/spa test strips.
Monthly Deep Cleaning
• Drain & Refill
Fully empty the cold plunge once per month.
• Surface Cleaning
Clean interior surfaces using:
• Soft non abrasive sponge
• Mild disinfectant suitable for acrylic, plastic surfaces
• Clean water rinse to remove all residue
• Chiller & Hose Check
Inspect hoses, fittings, and chiller connections for buildup or debris.
Filter Maintenance
• Monthly Filter & Strainer Cleaning
Remove and rinse filter & strainer with clean water to eliminate trapped debris.
• Filter Replacement Every 2 Months
Replace filters every 60 days to maintain proper water flow and sanitation.
Recommended Cleaning Materials
• *Chlorine Granules or Tablets — for weekly sanitation
• *Mild Disinfectant — non abrasive, non corrosive
• *Soft Sponge — prevents scratching
• *Test Strips — for chlorine and pH monitoring
• Replacement Filters** — available at LUX Thermal Equipment
What should I do if something breaks or leaks?
Emergency Procedure – Breaks or Leaks
1. Cold Plunge
Shut down chiller immediately to stop cooling.
Turn off pump to prevent further water circulation or leakage.
Remove both power plug from 110 volts outlet.
2. Sauna
Turn off the sauna at the main control panel to eliminate heat and electrical load and remove power plug from 110 volts outlet.
3. Contact Support
Contact us for inspection, repair, or further instructions.
Summary
If any component breaks or leaks, immediately power down the affected unit and contact support to prevent damage and ensure safe operation.
Can you order other saunas or related products?
Yes. We can order and customize a wide range of saunas and related wellness products. We offer fully customizable saunas in any size for both home and business use. In addition, we can supply various cold plunges, accessories, and—coming soon—our line of inflatable jacuzzi’s and pools.
What is your warranty on Saunas and Cold Plunges?
Local Warranty – 6 Months
All sauna, cold plunge, and accessory hardware installed by Lux Thermal Equipment Aruba includes a 6 month local warranty. This covers:
• Hardware defects
• Faulty components
• Labor warranty no extra costs
• Issues resulting from normal, proper use
If we deliver and install the product, we handle all warranty claims locally during this period.
What materials and services are included in the price?
1. Services Included
Delivery & installation
6‑month warranty on all equipment and components
2. Cold Plunge – Included Materials
Frozin 400 insulated tub with insulated lid
3/4 HP chiller
Complete filtration system (pump, filter, strainer)
3 quick‑connect hoses
Two 3/4″ quick‑connect fittings
Set of 4 latches
Drain plug
Two port caps
Hose insulation covers
Filter & strainer insulation covers
3. Sauna – Included Materials
Complete sauna unit (structure, infrared, Carbon, speakers, lights, benches, controls, and accessories as per model specifications)
Summary
Your purchase includes full delivery, installation, a 6‑month warranty, and all listed components for both the cold plunge and sauna, ensuring a complete, ready‑to‑use setup.
Can I try the sauna and cold plunge?
Yes — you can try both the sauna and the cold plunge.
• WhatsApp us to book an appointment
Summary
Trials are available by appointment only. Please contact us to arrange your session.
Who Can Use the Sauna and Cold Plunge?
General Safety Guidance
Most people can safely enjoy sauna sessions and cold plunges, but certain individuals should take extra precautions.
Consult Your Doctor First If You Are:
• Pregnant
• Living with chronic illnesses
• A heart patient
Medical guidance is essential to ensure safe use based on your personal health condition.
Summary
Saunas and cold plunges are generally safe, but if you are pregnant, have chronic medical conditions, or have heart related issues, always consult your doctor or specialist before use.
Where should I place the sauna?
Sauna Placement Requirements
1. Recommended Location
Install the sauna under a roof to protect it from direct sun, rain, and moisture exposure.
Place it in an area fully protected from water where rain or splashing cannot reach the wood or electrical components.
Sauna Ordering Requirements
2. Size & Space
Ensure you have enough room for the sauna dimensions including ventilation space around the unit.
Sauna Dimensions
The sauna has the following external measurements:
Width: 1.20 m
Depth: 1.05 m
Height: 1.90 m
3. Electrical Requirements
**Saunas require a 127‑volt 20 A power outlet and 20A breaker. This needs to be installed by a certified electrician. **
Verify the outlet has the correct amperage capacity for your sauna model. The outlet must be dedicated, safe, and compliant with local electrical standards.
Where should I place the cold plunge?
Cold Plunge Placement Requirements
1. Recommended Location
Place the cold plunge under a roof to protect the tub, chiller, and electronics from direct sun and rain.
Install it on a water‑safe floor where splashes or minor leaks can drain safely without causing damage.
2. Electrical Requirements
Requires two 127‑volt outlets 16A.
Outlets must be dedicated, properly grounded, and located near the installation area.
3. Ventilation
Provide adequate ventilation for the chiller to prevent overheating.
Avoid enclosed or tightly sealed spaces.
4. Water Connections
Ensure access to a water supply for filling and maintenance.
Confirm compatibility with standard hose or plumbing connections.
5. Drainage
The installation area must have proper water drainage for splashes, maintenance draining, or accidental leaks.
6. Waterproof Area
Place the cold plunge in a water‑safe location where moisture will not damage floors, walls, or surrounding structures.
7. Size Requirements
Cold plunge tub: 1.20 m long × 0.75 m wide
Chiller unit: 0.50 m × 0.50 m
Ensure enough space for installation and airflow around both components.
What Can I Expect from My First Sauna or Cold Plunge?
First‑time sauna users most often experience dizziness, dehydration, lightheadedness, and drops in blood pressure, while first‑time cold‑plunge users most often experience cold‑shock breathing, rapid heart rate, and a spike in blood pressure. Both are generally safe for healthy people when done briefly and cautiously, but each carries specific risks you should know before trying them.
🌡️ First‑Time Sauna Side Effects
Most common reactions
Dizziness or lightheadedness from blood pressure changes as heat causes blood vessels to widen.
Dehydration due to heavy sweating — you can lose up to a pint of sweat in a short session.
Nausea or fatigue if you stay too long or aren’t hydrated.
Skin dryness (especially in dry Finnish saunas).
Less common but important risks
Blood pressure drops when standing up or exiting the sauna.
Blood pressure spikes if you go from sauna → cold water too abruptly.
Burns from touching hot surfaces or staying in extreme heat too long.
Worsening of certain conditions (pregnancy, uncontrolled hypertension, recent heart attack).
Safe first‑time guidelines
Start with 5–10 minutes max.
Hydrate before and after (2–4 glasses of water).
Leave immediately if you feel faint, nauseated, or confused.
Avoid alcohol beforehand — it increases dehydration and risk of fainting.
❄️ First‑Time Cold Plunge Side Effects
Most common reactions
Cold shock response: rapid breathing, gasping, and increased heart rate.
Blood pressure spike due to sudden vasoconstriction.
Numbness in hands/feet from reduced blood flow.
Shivering and muscle tension as your body tries to warm itself.
More serious risks
Hypothermia if you stay too long — can occur in as little as 10 minutes in very cold water.
Breathing difficulties or hyperventilation, especially in people with asthma.
Heart rhythm disturbances in people with cardiovascular disease.
Skin or nerve damage with prolonged exposure.
Safe first‑time guidelines
Start with 1–2 minutes at 50–59°F (10–15°C).
Never go below 40°F (4°C) as a beginner.
Exit immediately if you feel dizzy, confused, or can’t control your breathing.
Warm up gradually afterward (not with a hot shower right away).
🔥❄️ If You’re Combining Sauna + Cold Plunge
The hot‑cold cycle is popular, but first‑timers should be cautious.
Risks of combining
Sudden blood pressure spikes when going from hot to cold.
Potential heart strain for people with cardiovascular issues.
Safer approach
Do one cycle only your first time.
Sauna 10 minutes → cool down briefly → cold plunge 1 minute.
Avoid if you have heart disease, uncontrolled hypertension, or Raynaud’s.
🧭 Should You Be Concerned?
For healthy adults, mild side effects are normal. The biggest risks come from:
Staying too long
Temperatures that are too extreme
Pre‑existing heart or circulation problems
Alcohol use
Being alone without supervision
If you have any medical conditions (heart disease, asthma, diabetes, pregnancy, circulation issues), talk to a doctor before trying either practice.
Can I get spare parts from you if something stops working
Yes, we keep all spare parts in stock for both warranty repairs and post‑warranty service for our saunas and cold plunges.